{if !$ticketSent}
{else}Ticket ID: {$ticketData->ticketMaskedId|htmlspecialchars}
Ticket Subject: {$ticketSubject|htmlspecialchars}
Ticket Message:
{$ticketMessage|htmlspecialchars|nl2br}
You can expect a reply to your ticket within 24 hours. We appreciate your business. Should you wish to check on the status of you ticket, you can reach us at 1-800-506-0398, option 2. Please have your site domain name and Ticket ID ready to provide to the phone support rep when you call.